Privacy Policy
At Channelsaige, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and other applicable European laws.
1. Information We Collect
We may collect and process the following personal data:
- Contact Information: Name, email address, phone number, and postal address.
- Usage Information: Details about your use of our site, IP address, and browser data.
- Transaction Information: Payment details and purchase history if applicable.
- Marketing Preferences: Preferences and settings for receiving marketing communications.
2. How We Use Your Information
Your personal data may be used for the following purposes:
- Service Provision: To fulfill requests for our products or services.
- Communication: To respond to inquiries, support requests, and provide important updates.
- Personalization: To improve your user experience on our website.
- Legal Compliance: To comply with legal obligations or protect our legal rights.
- Marketing: With your consent, to send promotional content that may interest you.
3. Legal Basis for Processing
We process personal data based on:
- Consent: When you have given clear consent for us to process your data.
- Contract: To fulfill a contract with you, such as delivering services.
- Legal Obligation: To comply with the law.
- Legitimate Interests: For our legitimate interests in running and improving our business.
4. Sharing and Disclosure
We may share your data with:
- Service Providers: Third-party vendors assisting in our operations.
- Legal Requirements: Authorities if required by law.
- Business Transfers: In case of a merger or sale of our business.
5. International Data Transfers
We ensure your data is protected when transferred outside the European Economic Area (EEA), in compliance with GDPR.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law.
7. Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate data.
- Erasure: Request deletion of your data.
- Restrict Processing: Limit the ways we use your data.
- Data Portability: Obtain your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw any consent previously given.
8. Cookies
Our website uses cookies to enhance your experience.
9. Updates to This Policy
We may update this policy periodically. Any changes will be posted on this page, and significant updates will be communicated directly.
10. Contact Us
For questions or requests regarding this Privacy Policy, please contact us:
Email: contact@channelsaige.com